Return Policy

 

Returns & Store Credit Policy – XACO WEAR

At XACO WEAR, we deliver more than products — we deliver identity, quality, and intention.
Every piece is crafted to meet our standards, and we expect the same level of care in every return.


30-Day Return Window

Returns are accepted within 30 days of delivery.


Condition Requirements

To be eligible, items must be:

  • Unworn and unused
  • In perfect condition
  • Free from any damage, stains, or alterations
  • Returned with original tags and packaging

Items that do not meet these standards will be rejected without exception.


Store Credit Only

Approved returns will be issued as store credit.

  • We do not offer refunds
  • We do not return funds to the original payment method

Store credit allows you to stay connected with the brand and use it on any future drop.


Final Sale Items

The following are non-returnable:

  • Items marked as Final Sale
  • Limited drops
  • Custom or personalized pieces
  • Selected promotional items


Return Process

To request a return, contact us at:
📧 xacollc@gmail.com

Include:

  • Order number
  • Reason for return
  • Photos (if required)

Once approved, you’ll receive return instructions.


Shipping

  • Customers are responsible for return shipping costs
  • Shipping fees are non-refundable


Policy Enforcement

XACO WEAR reserves the right to deny any return that does not meet our standards.


Built Different. Worn With Purpose